Service

Payment

You have the following payment options when ordering in our shop:

  • Paypal
  • Credit card (Visa, Mastercard, American Express)

Complaints
If you have any questions or problems arise, please get in touch with us at support@sternglas.de or via the contact form you find here: Contact.

We will do our best to find a solution for you!

Returns
In case our watch does not meet your expectations, you can return it within 14 days after receipt. Please send us an email to support@sternglas.de with your order information. If you live within Germany or Austria we will send you a return label. If you live abroad we will ask you to pay for the postage and send us the receipt via email. After receipt of your watch in our warehouse we will refund your money including the postage as soon as possible.

Dispatch

0 € for shipment to every country. Free worldwide shipping.

Tolls, taxes, and other fees not indicated in the total price may apply to international shipments.