Payment
You can choose from the following payment options in our shop
  • PayPal
  • Credit card (VISA, Mastercard, American Express)

Shipping
Shippings and returns are free of charge within the EU.
Worldwide shipping.

Complaints
Please get in touch with us via support@sternglas.de or via „Contact“ and you will hear from us as soon as possible.

Returns
Please ship all returns to the following address:

STERNGLAS c/o Nordkinder
Borsteler Chaussee 85-99a
22453 Hamburg
Germany

If you feel like you do not like the watch after getting it delivered to you, you can send it back to us within 14 days after delivery. In this case, please send us an email to  support@sternglas.de. If you live within the EU, we will send you a link to our portal for returns. There you can create a print-out return label. You will be able to send back the returns with this label. After receiving your return, we will transfer you the refund as soon as possible.

Returns from countries outside the EU are at your own expense.