Thank you for expressing your interest in our website. Protecting your privacy is very important to us. Below you will find detailed information about how your data is handled.
Recording your input data on server logfiles
You can visit our websites without providing any personal data. We only record data in so-called server logfiles, such as the name of the file accessed, the date and time of access, the data volume transferred and the requesting provider. This data will only be used to ensure the proper functioning of the page and to improve our service, but cannot be traced back to you.
Data collection and utilisation for contract administration purposes
We collect personal data when it is freely provided by you within the context of placing an order or making contact with us (e.g. via the contact form or by e-mail). The specific data gathered is that provided on the various information forms. We use the data provided by you for contract administration purposes and to process your queries. Once the contract has been processed in full or your customer account has been deleted, your data is blocked to prevent any further utilisation and will be deleted on expiry of the mandatory retention periods set out in fiscal and commercial regulations, provided you have not expressly agreed to the further use of your data or we retain the right to further exploit your data in accordance with the law, of which we are obliged to inform you.
Data transfer for contract completion purposes
For the fulfilment of contract, we will transfer your data to the shipping company commissioned with delivery if necessary for the delivery of ordered goods. Depending on the payment service provider selected during the order process, we will pass on the payment data required for payment to the financial institution and possibly the payment service provider commissioned by us or the payment service provider selected by you. In part, the selected payment service providers may collect the data directly should you open an account with them. In such a case, you will have to register with your login data of the payment service provider during the order process. The data protection declaration of each respective payment service provider shall apply in such cases.
Data usage on subscription to the e-mail newsletter
If you subscribe to our newsletter we use the data required for this purpose or that which is separately provided by you in order to regularly forward our newsletter to you. You may unsubscribe from the newsletter at any time via the contact facility set out below or via a link provided for this purpose within the newsletter.
Data usage for advertising by post and your right to object
Unless you have not opted-out or you are a consumer who consumer has his habitual residence in Spain, we also reserve the right to store and use your data (surname, first name, postal address and, to the extent that we have received such additional information from you within the context of our commercial relationship, your title, academic qualifications, year of birth and professional or business name) for our own promotional purposes on compiled lists, e.g. for the forwarding by post of interesting offers and information about our products. For customer this does not apply where they are registered in a Robinson list or a similar register like the UK Mailing Preference Service or the Dutch Postfilter. You may at any time refuse such storage and exploitation of your data for purposes via the contact facility set out below.
Cookies do not contain any personal data and therefore cannot be assigned to any user. Based on the cookie-technology we only received anonymised information, e.g. about the website that led you to our shop, which pages have been viewed on our website etc. Please note that some cookies are already placed as soon as you enter our website.
You may configure your browser such that you are informed when any cookies are placed and decide in individual cases whether or not you wish to accept them, or you may reject cookies for specific cases or in general (detailed instructions regarding the setting options of your browser are given below) Should you reject any cookies the functionality of our website may be compromised.
Below we present information on cookies we use and how you can customise your browser in that respect.
1. Necessary cookies
These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.
2. Analytical / performance cookies
These cookies enable collecting anonymised data about user behaviour on our website. We analyse them e.g. to improve the functionality of our website and recommend you products that will be interesting to you.
3. Functionality cookies
These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver to you customised and relevant information (e.g. ads that match your interests).
4. Targeting cookies
These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and displayed ads to your interests.
5. Third-party cookies
The cookies of some of our advertising providers help make the on-line offering and our website more attractive to you. Therefore, cookies of our partner providers are also saved to your hard disk when you are visiting our website. These are temporary cookies and are automatically deleted after a specific timeframe. As a rule, cookies of our partner providers are deleted a few days or up to 24 months later, or in some cases after several years. Cookies of our partner providers do not collect personal data, either. They will collect exclusively pseudonymised data under a user ID. These pseudonymised data will not be associated with your personal data at any time.
How can I change cookie settings in my browser?
Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below:
Opera™ : http://help.opera.com/Windows/10.20/en/cookies .html
Use of Facebook Plugins
Social Plug-ins (Plug-ins) of the social network Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") are used on our website. These plug-ins are identified with the Facebook logo, or by the words "Facebook social plug-in" or "Social plug-in of Facebook". Information about the plug-ins of Facebook and their appearance can be found here: https://developers.facebook.com/docs/plugins.
When you call up a page on our website that contains such a plug-in, your browser creates a direct connection to the servers of Facebook. The content of the plug-ins will be transmitted by Facebook directly to your browser and incorporated into the page. Through the incorporation of plug-ins, Facebook will receive the information that your browser has called up on the corresponding page of our website, even if you do not have a Facebook account, or are not logged in. This information (including your IP address) will be sent directly to a server of Facebook in the USA, and stored there.
If you are logged into Facebook, Facebook can directly associate the visit to our webpage with your Facebook profile. When interacting with plug-ins, for example the "Like" button, or posting a comment, this information will be sent directly to a server of Facebook, and stored there. This information will also be published on your Facebook profile and will be displayed to your Facebook friends.
For information about the purpose and extent of the data collection, and the further processing and use of data by Facebook, and your rights and data protection settings, please see Facebook's data protection policy at http://www.facebook.com/policy.php.
If you do not want Facebook to display the data collected from the visit to our web page on your Facebook profile, you must log out from Facebook, before visiting our website. You can block the Facebook plug-ins completely, using add-ons for your browser, for example with the "Facebook Blocker" (http://webgraph.com/resources/facebookblocker/ or the "NoScript" script blocker (http://noscript.net/).
Rating reminders by Trusted Shops
If you have expressly given your consent during or after placing the order, by ticking the appropriate checkbox or clicking the appropriate button, we will use your email address to send reminders to rate your order to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.com), which can then send you email reminders to rate your purchase. This consent can be withdrawn at any time by sending a message to the contact below, or directly to Trusted Shops.
Right of access and contact facility
You are entitled to access your personal information stored by us at no charge, including the right to correct, block or delete such data. Please use the contact details provided in our legal notice should you have any queries concerning the collection, processing or exploitation of your personal data, or should you wish to access, correct, block or delete any data, or should you wish to withdraw any approval provided for or object any use of such data.
Google Analytics Addendum
We use the reCAPTCHA service provided by Google Inc. (Google) to protect your submissions via internet submission forms on this site. This plugin checks if you are a person in order to prevent certain website functions from being (ab)used by spam bots (particularly comments). This plugin query includes the sending of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this purpose your input will be communicated to and used by Google. However, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area and is, as such, anonymized. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCaptcha from your browser shall not be merged with any other data from Google.
By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.