If you feel like you do not like the watch after getting it delivered to you, you can send it back to us within 14 days after delivery. Returns from within the EU are free of charge. Returns from countries outside the EU are at your own expense.
Customers from outside the EU
Returns from countries outside the EU are at your own expense.
Please contact us at firstname.lastname@example.org before returning the order - we are happy to provide you with return instructions to avoid customs issues.
We will provide you with a print-out return label. You will be able to send back the return with this label. After receiving your returned goods, we will transfer the refund as soon as possible. We will deduct the cost for the return label from the refund amount (depending on the currency you paid with):
Please ship all returns to the following address:
Eimsbütteler Chaussee 23
There is something wrong with your timepiece? We are sure we find a solution. Please get in touch with us via email@example.com or via „Contact“ and you will hear from us as soon as possible.