If you feel like you do not like your watch after receipt, you can send it back to us within 30 days after delivery free of charge.
If you purchase during Black Week or Christmas time, you benefit from our extended return policy and can return your order to us until 16.01.2023.
Please make sure that all returned items are in their original condition and are sent back to us in the original packaging. Of course it is okay to try on an item as you would in a store, but please do not wear items you are returning.
The following link will take you to our returns portal, where you can use your order number and email to process your free return online.
Customers outside the EU
Please contact us at firstname.lastname@example.org before returning the order - we are happy to provide you with return instructions.
As soon as the package has reached us, we will refund your money within 14 days.
There is something wrong with your timepiece? We are sure we will find a good solution. Please get in touch with us via email@example.com or via Contact and you will hear from us latest within 48 hours.