Returns

If you feel like you do not like your watch after receipt, you can send it back to us within 30 days after delivery free of charge.

Please contact us at support@sternglas.com before returning the order - we are happy to provide you with return instructions.

 

Please ship all returns to the following address:

Sternglas GmbH
Eimsbütteler Chaussee 23
20259 Hamburg
Germany

 

Complaints

There is something wrong with your timepiece? We are sure we will find a good solution. Please get in touch with us via support@sternglas.com or via Contact and you will hear from us latest within 48 hours.